00:15:00 Episcopal Parish Network: Good afternoon and welcome! Thanks for joining us for this conversation about effective first-impression communications today. EPN is pleased to host this conversation. We invite you to put your name, parish name, and location in the CHAT for the benefit of our panelists. Please know we recognize that the experiences discussed in this workshop might not represent the breadth of experiences in all churches. However, we hope you garner insights that will spark conversation within your teams and leadership groups. 00:15:15 Liz Bill: Liz Bull, St Mary's in Napa Ca 00:15:17 Laura Beck: Laura Beck from Colorado 00:15:17 Penny Portillo: Penny Portillo, St. Mary’s in Pacific Grove, CA 00:15:17 Anita Schell: Alden from Old Lyme CT 00:15:19 stephen Lane: Hi :-) Steve from Buffalo, NY 00:15:19 Pam Martin: St. James' in Pewee Valley, KY 00:15:21 Carly Lane: Carly Lane, Chattanooga TN 00:15:22 Susan King: Susan King, St. Paul’s Episcopal DeKalb IL 00:15:23 Tyler Brady: Hi, my name is Tyler, Communications Associate at Grace & Holy Trinity in Richmond, VA 00:15:23 Ann Hudon: Hello from Naples Florida 00:15:24 Episcopal Parish Network: We ask that you post your questions or comments in the CHAT feature here and our panel will try to get to them throughout the session. This session will last for about an hour. If you have to leave early, we are recording it and will send the recording and the PowerPoints to everyone registered for this session in the next couple of days. If your parish is not a member of Episcopal Parish Network, we invite you to join our work. Our 240+ members make programs like this one possible. More about membership can be learned by emailing us at info@episcopalparishes.org or https://episcopalparishes.org/epn-members. 00:15:25 Sara Hayden: Hi—Vicar and Senior Warden of Holy Family Half Moon Bay, Diocese of CA 00:15:25 Chris Cole: Chris from Tulsa, OK 00:15:26 John Burruss: Hey everybody. John Burruss from Saint Stephen’s in Birmingham 00:15:26 Abigail Nestlehutt: St. Peter’s Church in the Great Valley, Malvern, PA 00:15:27 Sharon Lopilato: Sharon Lopilato, St. John's Norwood, Chevy Chase, MD 00:15:27 Terry Mello: Terry - St. Thomas', Camden, ME 00:15:27 Lauretta Henderson: The Episcopal Church of the Transfiguration 00:15:27 Mark Delcuze: Annapolis, MD 00:15:28 Deborah Edmondson: Debbie Edmondson. PCB, Fl 00:15:28 Dayne Newberry: Dayne Newberry: Church of St. Michael & St. George in St. Louis, MO 00:15:29 Grace Camblos: Hi from Durham NC 00:15:29 Linda ODell: Jacksonville 00:15:30 Ellen Woodzell: Schenectady, NY 00:15:31 Asher Hebert: Asher, from Edmonton, Alberta 00:15:31 James Wooldridge: Jim Wooldridge-Advent-Sun City West, AZ 00:15:31 Lance Collister: Lance Collister, Montana 00:15:32 Sonja Slother: Sonja Slother, St. Paul's in Rochester, NY 00:15:32 Tricia Coyne: Tricia, St. Paul’s, Key West FL 00:15:33 Bernard Olmsted: Denny Olmsted, St. Mary’s Napa 00:15:33 Sally Mahon: Sally Mahon, Houston, TX 00:15:35 Jan Margerum: Jan Margerum, Louisville, KY 00:15:35 Sandy Sullivan: Sandy Sullivan, St. Elizabeth’s Church in Ridgewood,NJ 00:15:36 Beau Surratt: Hello from St. James Cathedral in the Diocese of Chicago 00:15:36 Cheryl (Toni) Belhu: Toni Belhu, Rutherfordton NC 00:15:36 Diana Brown: St. Charles Episcopal Church. Illinois. Diana Brown. 00:15:36 Nicole Eiden: Nicole Eiden, Dio of Louisiana 00:15:37 Grier Ferguson: Grier from Church of the Redeemer in Sarasota, Florida 00:15:37 Justin Boyd: Panama City Beach, FL. 00:15:38 Deborah DeManno: Deborah DeManno, St. Lawrence in Libertyville, IL 00:15:39 William Jordan: Bill Jordan, St. Mark’s Church - Washington, DC 00:15:39 Charlie Martin Branch: From St. Anne in West Chester, OH 00:15:39 Drew Elliot: Raleigh, NC 00:15:40 Kathy Heikkinen: Batavia, IL 00:15:40 Beth Landers: Dublin ohio 00:15:40 David Veeneman: David Veeneman, St. George’s Episcopal Church, Laguna Hills, CA 00:15:41 Ellen Cole: Chapel Hill, NC 00:15:42 Caroline VanDeusen: Caroline from Trinity 00:15:42 Peter Mazza: All Saints - Western Springs, IL 00:15:42 Andrea Meier: Andrea Meier from St. John the Divine, Houston, TX 00:15:43 MerLynne Byrne: Minnesota 00:15:43 Duane Richetti: Duane from Jamestown, NY 00:15:43 Amanda Eap: Hi from Seattle, WA! 00:15:44 Sylvia Whyte: Sylvia Whyte-Church of Atonement- 00:15:46 Rebecca Brackett: Rebecca from Santa Fe, NM 00:15:46 Laura Jenkins: Laura Jenkins, St. James Cathedral, Chicago 00:15:46 Robert Taylor: Bob Taylor, The Chapel of Saint Andrew, Boca Raton FL 00:15:46 Peggy Newton: Peggy Newton St Luke’s Evanston IL 00:15:47 Josh Paget: Hello from St. Cross in Hermosa Beach 00:15:48 Cara Looney: Hi! Cara, from St Cross in Hermosa Beach CA 00:15:50 Thomas Jones: Tom Jones from St. Patrick's Episcopal Church in Dublin, OH 00:15:51 Jessica Riels: Jessica Riels from Good Shepherd Episcopal in Austin, TX 00:15:51 Terri Matthews: Terri Matthews, Grace Episcopal church, Ellensburg, WA 00:15:53 Patricia Anders: Patricia, St. John's Gloucester, MA 00:15:55 Zach Leal: St. Mark’s, San Antonio, TX 00:15:56 Carolyn Jeffers: Carolyn Jeffers in Mobile, Alabama 00:15:57 Karen Broms: Libertyville, IL 00:15:58 Greg DuRoss: St. David's Southfield, Michigan 00:15:58 Barbara Mitchell: Barbara & Samuel Mitchell -Episcopal Church of the Atonement-Lauderdale Lakes, FL 00:15:59 Rob Schwartz: Rob, St. Mark’s, New Canaan, CT 00:15:59 Sandy McAllister: Sandy McAllister, Grace Church / La Gracia White Plains, NY 00:15:59 Jeff Taylor: Jeff Taylor, Washington National Cathedral 00:16:01 Tonya Stenlake: Tonya from St. Cross, Hermosa Beach, CA 00:16:02 Dan Murphy: The Cathedral of St. Philip, Atlanta 00:16:03 Mary Ann Seagrist: Mary Ann Seagrist St. Michael's Barrington 00:16:03 Anne Watkins: Anne in Sunapee, NH 00:16:07 Lauretta Henderson: Miami Gardens, FL 00:16:07 Aneya Elbert: Aneya Elbert St Thomas College Station, TX 00:16:08 John Henry: bob henry hot springs, sd 00:16:08 Ramiro Lopez: Rev Ram Lopez and Alana Woods, St George, San Antonio 00:16:16 Gloria Rogers: Gloria Rogers-St. Mark’s Jackson, MS-2nd Vice President-National Episcopal Church Women 00:16:18 Peggy Newby: Peg Newby, St. Paul's Episcopal DeKalb, IL 00:16:19 Bruce Huntsbarger: Bruce Huntsbarger 00:16:20 Craig Shaw: Craig from Trinity, Indianapolis 00:16:22 Liz Aull: Cathedral of St. Philip, Atlanta 00:16:30 Lauri Cielo: Lauri Cielo from Philadelphia 00:16:34 Elizabeth Lowell: Elizabeth Lowell,New London,NH 00:16:36 Ann Hudon: Trinity-by-the-Cove, Naples, FL 00:16:40 Alice Fitch: Alice Fitch from St. Paul’s Memorial Church in Charlottesville, VA 00:16:43 Nancy McKirchy: Nancy McKirchy, Boca Raton, FL 00:16:44 Henrietta Wiley: Rhetta Wiley, Trinity Church Towson, MD 00:16:45 Lorraine Liverpool: Lorraine Liverpool, Church of the Atonement, Lauderdale Lakes, FL. Hi everyone. 00:16:46 Andy Rossi: Andy Rossi, St Joeseph,Boynton Beach Fl 00:16:51 Suz Cate: Hey y’all! Holy Trinity, Clemson, on the line. 00:16:52 Bruce Huntsbarger: Christ Episcopal Church, Dayton OH 00:16:53 Albert "Bo" Smith: Hello, all from Bo Smith of Saint Charles Episcopal Church in Saint Charles, Illinois! 00:16:53 Robert Black: Robert Black. St. James Cathedral, Chicago 00:16:54 Sarah Bartenstein: Sarah Bartenstein, St. Stephen's, Richmond, VA 00:17:02 David Dorff: David D, St Wilfrid of York, Huntington Beach, CA 00:17:11 Rebecca Teel: Hey! Rebecca from St. George's Nashville 00:17:11 Marian Ferguson: Marian Ferguson 00:17:12 Susan Cherco: Susan Cherco, All Saints Episcopal Church, Western Springs, IL 00:17:16 Pam O'Halloran: Pam O'Halloran, St. Paul's, Cleveland Hts, OH 00:17:18 Howard Doak: St. Dunstans, Tulsa, OK 00:17:28 Jennifer Caldwell: Jennifer Caldwell Church of the Good Shepherd Burke, Virginia 00:17:30 Amanda Klinck: Fayetteville, NC 00:17:33 Justin Boyd: Hi, Howard!! 00:17:45 Jennifer Symons: Jennifer Symons Bethesda by the Sea, Palm Beach, Fl 00:17:48 Fay Walker: Hello everyone from Atonement Episcopal Church Lauderdale lakes, FL 00:17:55 Ginny Guzman-Walsh: Greetings from Ginny Guzman-Walsh, Epiphany Episcopal Church, Las Vegas, NV. 00:17:59 Andee Zetterbaum: St. John the Baptist, Lodi, CA 00:17:59 Peter Griffin: Peter Griffin Saint Ann's Old Lyme, CT 00:18:26 John Risko: John Risko from Trinity in Highland Park, Illinois 00:18:44 Dave Murray: Dave from St Barhtolomew's in MD 00:18:47 Wildaine Andre: Wildaine Andre, St Aidan Church, Haiti 00:19:07 Virginia Kosydar: Virginia Kosydar from St. John's Episcopal Church, Ross California (SF Bay Area) 00:20:00 Connie Gibbs: Connie Gibbs, St Matthias Episcopal Church Monument Colorado 00:20:15 Grace Camblos: 🎉🎉🎉 00:24:25 Virginia Kosydar: What is the platform for your website? 00:24:26 Episcopal Parish Network: www.stpaulswaco.org 00:24:43 Greg DuRoss: I like the Holy Week schedule but where do you have the link to your Holy Week schedule? I don't see it on your home page? 00:26:11 Asher Hebert: I'd be interested to hear more about what to include/exclude in the "New Here" webpage 00:26:29 Tamara Daugherty: Do you know which pages are the most visited? 00:26:48 Grace Camblos: Yes, ditto about the “New Here” page - would love more info 00:27:34 Sharon Lopilato: Did development of St. Paul's Waco website involve any original user/UX research? 00:28:22 Liz Bill: who hosts your websites? I'm not sure if that's the right question... we use Common Vision/Learning Forte 00:29:37 Henrietta Wiley: Liz, I think this is the question many of us have. 00:29:43 Liz Bill: How do you handle the prayer requests button? 00:30:42 Howard Doak: Have we done any type of research in what is the best style or design for a website - videos or brighter more modern simple what works? 00:32:06 Gabe Avila: Sarah, are you using Prayer Pro? 00:32:35 Gloria Rogers: How is your “Give” set up? 00:33:09 Justin Boyd: These are beautiful. What about small churches who do not have the resources to maintain such an intricate website? We have a new website, but I already want to make changes. 00:33:11 Jonathan Chow: How are the websites formatted for mobile devices? What proporation of visits are computer vs. mobile? 00:33:33 John Henry: what do you do when people are at different stages in their spiritual lives (for info and not being too busy)? 00:34:49 Caroline VanDeusen: Does anyone else use Squarespace? 00:36:05 Henrietta Wiley: The Maryland Diocese is sponsoring web sites for all our parishes from Worship Times. I urge you all to propose this (or with a different company) to your bishops. Our diocese got a deep discount for building and hosting. Trinity Towson is probably going to contract for limited support. 00:36:15 Beau Surratt: I know several parishes who use Squarespace and have really superb websites 00:37:04 Anthony Miller: I am only seeing Ashley and Sarah-Emily on my computer. What do I need to do to see Sarah Martin's presentation? 00:37:36 Andee Zetterbaum: What do you have for people who are "church allergic" (have had bad experiences/biases against God and/or church), but found your website through a completely different link (e.g., upcoming concerts, free community meals, PRIDE sponsors)? 00:41:00 Sylvia Whyte: Sorry. I got disconnected 00:41:35 Grace Camblos: 😆 00:41:55 Henrietta Wiley: I totally would have shared the dumpster fire... 00:42:04 Justin Boyd: Same 00:42:16 Tamara Daugherty: 😍 00:42:22 Suz Cate: Yeah I think people want what’s real. 00:43:29 Lauretta Henderson: The information is useful 00:43:41 Kathy Heikkinen: Who "mans" the Instagram so it's kept up in real time? 00:43:41 Episcopal Parish Network: As a reminder, please post questions and comments in the CHAT feature. The panel will get to them as time permits. Thanks again for joining. 00:43:46 Deborah DeManno: For your social media presences do you blur or avoid showing children or mostly their faces? Do you post or publish any disclaimer re photographs being used on your web site or social media? 00:43:53 Greg DuRoss: What about social media chatter FB (we have a pretty open policy). It's honest by may not necessarily be welcoming to all given the divisive world we live in. 00:43:55 Travis Wernecke: How do you address the results of community outreach efforts on social media. Where is the line between tasteful and distasteful for your church. 00:44:06 Andee Zetterbaum: I agree - I want to see/show that people don't have to be perfect to come or to serve. 00:44:44 Virginia Kosydar: Do you engage with followers on your socials? Or only post and don't monitor replies? 00:45:20 Grace Camblos: Sarah, could you repeat the thing you said made engagement/reach go down? 00:45:33 Jonathan Chow: What's the ratio of your social media followers - members vs. non-members (potential new members)? 00:46:21 Beau Surratt: Any wisdom to having a Linktree vs. a “Link in Bio” page on your website? 00:47:02 Nancy McKirchy: Do you feel like you have add text? Or is photo sufficient? 00:47:04 Beth Landers: Who takes your pictures for online use 00:47:53 Rebecca Teel: What tools do you use to create your sermon video clips? 00:47:55 Ginny Guzman-Walsh: I agree that Instagram and FB are absolutely the best 3 times a week or as needed as each appeals to/reaches a different demographic. 00:48:48 Jennifer Caldwell: I see Gavin! He went through seminary at my church! Lol 00:48:55 Travis Wernecke: How have you used boosting of posts and events on Facebook successfully 00:49:01 Liz Bill: How are you getting videos to post to Instagram? I use meta to push to both but get errors on videos going to Instagram... 00:49:11 Karen Broms: What engagement/reach are you typically seeing from FB/IG? 00:49:17 Ginny Guzman-Walsh: Will this recording be shared with us? I’d like to share it with our communications team. 00:49:19 Willis Moore: ProfWillisHAMoore - St Luke's Church, Honolulu 00:49:33 David Dorff: How big are your congregations? 00:49:55 Grace Camblos: Love the pinning idea! 00:51:47 Willis Moore: About half of the total congregations in TEC are FAMILY SIZE....ASA of 75 or fewer. It is these small congregations who need help in figuring out what to do and how to do it. It is great to hear from OKC St Paul's, but our church is small congregational in majority. My congregation has a part time Vicar and as Musician I am a per diem employee. 00:51:53 Episcopal Parish Network: @Ginny, yes! This recording will be posted to our Workshop Library, and all attendees and registrants will receive a link to it within 48 hours. And please share. We would love this wonderful information to get out to everyone who would benefit. Thank you! 00:52:35 Karen Broms: When creating who do you see being the audience for website? FB/IG? 00:52:57 Greg DuRoss: Thoughts cost of electronic message signs. Cost and return on investment. 00:53:09 Sara Hayden: re: reels and youtube — are you using a video camera and a phone to film sermons and post to socials? 00:53:48 Machelle West: Will there be a recording of this workshkp??? 00:54:12 Grace Camblos: Machelle, yes it will be recorded 👍🏻 00:54:38 Episcopal Parish Network: For those who have to leave us early, thanks for joining today. The conversation will continue a bit longer. Please post questions and comments in the CHAT feature. The workshop is being recorded and will be available in the next day or two. You will receive a link to the recording and other materials when they post to our Workshop Library at: https://episcopalparishes.org/digital-workshop-library/ Thanks, again, to our panel for sharing this time and educating us on TOPIC. We hope you found this a useful conversation. Thanks to our partners at the Historical Society of the Episcopal Church for participating in this important conversation. There are additional digital workshops on liturgy, technology, utilizing volunteers, communication, and giving coming up in the next few months. We hope you join us as you are available. You can see a list of upcoming workshops here: www.episcopalparishes.org/upcoming-workshops/ More workshops are added regularly. 00:55:35 Pam O'Halloran: I feel like we're not focusing on Welcoming yet. I hope that 00:55:56 Pam O'Halloran: .... is what's coming 00:57:00 Grace Camblos: Beautiful! 00:58:04 Justin Boyd: How many of you print everything so visitors don't have to juggle books? 00:58:26 Howard Doak: can you share that brochure with us in some way 00:58:54 Howard Doak: samples of both of those brochures would be very helpful 00:59:23 Kathy Heikkinen: How many parishes are using QR codes? 00:59:31 Henrietta Wiley: The Campus Map is genius. 00:59:34 Charlie Martin Branch: Can you close your screen share while you share your brochures? 00:59:46 Andee Zetterbaum: This stuff is beautiful, but completely out of range for smaller congregations with 80-100 ASA and only volunteers doing the communications. You need a similar workshop for US. 01:00:03 Josh Paget: Can theist meeting pdfs icnlude the belong brochure? 01:00:12 Cynthia Burroughs: We've been printing everything, but it's cost prohibitive and are transitioning to PowerPoint. 01:00:16 Tricia Coyne: It would be very helpful to have a closer view of your pew materials! 01:01:20 Zach Leal: Using QR codes to a linktree or similar platform can help make things easier for people looking for information. 01:02:37 John Risko: St Paul's is a beautiful church and very visitor friendly as I discovered this past fall (my daughter is a freshman at Baylor). Had a great experience and felt very welcome! 01:05:52 Liz Bill: Who maintains what is in your pews? 01:07:48 Howard Doak: yes 01:07:58 Charlie Martin Branch: Remember, your photos need to show diversity if that is important to you. 01:08:16 Vicki Knipp: Is this zoom available on recording/video 01:09:30 Jennifer Caldwell: Please tell us more about your magazine. How large, how often is it published, articles? Etc... 01:10:10 Episcopal Parish Network: Yes, @Vicki, we will send you all a link to the workshop recording as soon as it is posted to our website. 01:10:11 Kathy Heikkinen: I'm guessing it's a diocesan magazine 01:10:37 Gabe Avila: Do ya'll use Canva? 01:11:14 Jonathan Chow: What is the single most important piece of material and most important action/activity by members? 01:11:19 Grace Camblos: LOL 01:11:56 Machelle West: Thank you! This has been so enjoyable and helpful. Looking forward to the recording. Thank you!❤ 01:12:08 Rosemarie Deschler: hi there...what is in the kiddoe's bag??? 01:12:09 Jennifer Caldwell: What is magazine you are referring to? Is it Diocese? 01:12:25 Vicki Knipp: How do people return the items in bag with info 01:13:30 Anne Watkins: I've found that the biggest impact comes through core members who understand how to engage with guests and newcomers 01:16:04 Grace Camblos: Thank you both!! 01:16:10 Lori Blewett: Thanks, y’all! So helpful 🙂 01:16:11 Sonja Slother: Thank you! 01:16:21 Thomas Jones: Thank you so much for this information! 01:16:41 Cliff Davidson: Enjoyed this! Helpful 01:16:50 Paul Briggs: Yes, yes, thank you!!! 01:17:01 Pam Martin: Thank you so much! This gave me great ideas! 01:17:03 Episcopal Parish Network: We are so thankful for all of you for joining us and especially to Ashley, SE, and Sarah for being so generous with their knowledge and expertise. We especially wish to thank our sponsors, Episcopal Communicators. 01:17:05 Sylvia Whyte: Thanks for sharing. Very helpful information. 01:17:07 Deborah DeManno: Thanks! 01:17:18 Justin Boyd: Thank you all. 01:17:19 Howard Doak: Thank you 01:17:19 Connie Morton-Ewbank: Is there a similar network for volunteer communicators? 01:17:24 Lorraine Liverpool: Great job, ladies. This has been immensely helpful. 01:17:44 Beth Landers: Thanks for sharing all the information. 01:17:56 Laura Beck: Thank you for all the information. 01:17:56 Ashley Eastham: https://episcopal-communicators.wildapricot.org/conference 01:18:09 Ashley Eastham: https://episcopal-communicators.wildapricot.org/Membership 01:18:20 Summerlee Walter: Episcopal Communicator is for volunteer communicators, too! We offer resources for everyone and have members from both small and large churches, paid and volunteer.